If you dialed in with your telephone but GoToWebinar thinks you are using Computer audio, then it is probably picking up your audio from both sources! See Connect to Audio using your Telephone to learn how to select Phone call mode.
Make sure you have Phone call mode selected in GoToWebinar. If you weren't able to resolve your feedback issues, then try muting yourself when you aren't speaking to avoid having the unwanted noise disrupt the session. Mute the microphone when you aren't speaking. If you cannot move away from these sources of noise, then mute yourself when you aren't speaking. There could be something in your environment that is causing the unwanted noise, such as a fan blowing directly into your microphone or other voices if you are in a public area. Check for sources of background noise. The built-in speakers on your computer might be playing back the sound that your built-in mic is picking up, which could cause an echo. Lower the volume of your built-in speakers. Also be sure to move any hand-held electronic devices (such as an iPhone) away from your mic and speakers, as this can cause feedback. If you are using a standalone microphone (i.e., not the built-in one on your computer or a headset), try moving it further away from your mouth. Move the microphone (if using a standalone one). If possible, try using a different USB port. Try unplugging your headset or standalone microphone from the computer or device and then replugging it back in. We recommend a using USB headset plugged into your computer or headphones with a mic included plugged into you mobile device. 
Built-in microphones on your computer or webcam can pick up other noise and cause an echo. See Connect to Audio using the Internet (Mic and Speakers) to learn how to select Computer audio. If you want to connect with your computer mic and speakers, then you need to make sure GoToWebinar is set to the right mode.
Make sure you have Computer audio mode selected in GoToWebinar. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc. System Info - See Your System Specs - Windows 7 Help Forums In the left corner below in your post you find 'My System Specs'.Īfter clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs. System Specs - Fill in at Ten Forums | Windows 10 Tutorials Use the text and images in this thread in case there are problems running the beta log collector: (post #5)ĭM Log tool problem Solved - Windows 10 ForumsĢ) Update the specs in the "My Computer" section: 1) Please run the beta log collector and post a zip into this thread:
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